Currently, Kopernio doesn't work with aggregator content (such as Ovid) out of the box.
If your library runs a link resolver, we can set up Kopernio to link out to aggregator content (e.g. Ovid or EBSCO) when it fails to obtain the full-text directly from the publisher or an OA repository.
We can configure this on a per institution basis. Please contact us at email@example.com if you would like to set this up.
If you find that Kopernio doesn't activate or find PDFs for you on a specific journal page, please send us an email with the journal details to firstname.lastname@example.org and we will investigate the problem.